Privacy Policy

Live Nation Entertainment Privacy Policy - Your

Privacy Rights

Effective July 20, 2012 (last updated

October 11, 2013)

This Privacy Policy

applies to the sites and apps where it appears.

This Policy

describes how we treat personal information we collect both online and offline.

This includes on our websites or in our apps. It also includes at our box

offices or in phone or email interactions you have with us. If you live in

Canada, please read our Canadian Privacy


We collect

information from and about you.


information. For example, we might collect your name

and street address. We might also collect your phone number or email.

Payment and

billing information. For example, we collect your credit card

number and zip code when you buy a ticket.

Information you

post. For example, we collect information you

post in a public space on our website or on a third-party social media site.


information. We may collect information about events

you like or products you buy. We might collect this as part of a survey, for



information. If you use our website, we may collect

information about the browser you're using. We might look at what site you came

from, or what site you visit when you leave us. If you use our mobile app, we

may collect your GPS location or your device's unique identifier. We might also

collect the type of mobile device you are using, or the version of the

operating system your computer or device is running. We might look at how often

you use the app and where you downloaded it.

We collect

information in different ways.

We collect

information directly from you. For example, if you register for a

promotion or buy tickets. We also collect information if you post a comment on

our websites or ask us a question.

We collect

information from you passively. We use tracking tools like browser

cookies and web beacons. To learn more about these tools and to control them,

please click here.

We get

information about you from third parties. For example, if

you use an integrated social media feature on our websites or mobile

applications. The third-party social media site will give us certain

information about you. This could include your name and email address. Your

activities on our sites and apps may be posted to the social media platforms.

We use

information as disclosed and described here.

We use

information to respond to your requests or questions. For example, we

might use your information to confirm your registration for an event or

contest. If you give us your friend's information, we will only use it to

provide services you requested.

We use

information to improve our products and services. We might use

your information to customize your experience with us. This could include

displaying content based upon your preferences.

We use

information to look at site trends and customer interests. We may use your

information to make our website and products better. We may combine information

we get from you with information about you we get from third parties.

We use

information for security purposes. We may use information to protect

our company, our customers, or our websites.

We use

information for marketing purposes. For example, we might send you

information about special promotions or offers. We might also tell you about

new features or products. These might be our own offers or products, or third-party

offers or products we think you might find interesting. Or, for example, if you

buy tickets from us we'll enroll you in our newsletter. We may use push

notifications and your location information on our mobile apps to send you

alerts regarding local events. To learn about your choices for these

communications, read the choices section below.

We use

information to send you transactional communications. For example, we

might send you emails about your account or a ticket purchase. We might also

contact you about this policy or our website terms.

We use

information as otherwise permitted by law.

We may share

information with third parties.

We will share information

within the Live Nation family of companies. This may

include Ticketmaster and Live Nation-owned or operated venues, for example.

We will share

information with third parties who perform services on our behalf. For example, we

share information with vendors who help us manage our online registration

process or who fulfill your purchases. Some vendors may be located outside of

the United States.

We will share

information with our business partners. This includes a

third party who provides or sponsors an event, or who operates a venue where we

hold events. Our partners use the information we give them as described in

their privacy policies. You should read those polices to learn how they treat

your information.

We may share

information if we think we have to in order to comply with the law or to

protect ourselves. For example, we will share information to

respond to a court order or subpoena. We may also share it if a government

agency or investigatory body requests. Or, we might also share information when

we are investigating potential fraud. This might include fraud we think has

happened during a sweepstakes or promotion.

We may share

information with any successor to all or part of our business. For example, if

part of our business is sold we may give our customer list as part of that


We may share

your information for reasons not described in this policy. We will tell

you before we do this.

You have certain

choices about how we use your information.

You can opt out

of receiving our marketing emails. To stop receiving our promotional

emails, click here or follow the

instructions in any promotional message you get from us. Your device settings

should provide you with instructions on how to turn off push notifications. It

may take about ten days to process your request. Don't worry! Even if you opt

out of getting marketing messages, we will still be sure to send you

transactional messages. For example, we may still contact you about your


You can modify

information you have given us.To correct or

delete information or update account settings, log into your account and follow

the instructions. We make changes as soon as we can. This information may stay

in our backup files. If we cannot make the changes you want, we will let you

know and explain why. If you contact us requesting access to your information,

we will respond within 30 days.

You can control

cookies and tracking tools. To learn how to manage how we - and

our vendors - use cookies and other tracking tools, please click here.

You can control

tools on your mobile devices. For example, you can turn off the

GPS locator or push notifications on your phone. Each push notification has an

"unsubscribe" link.

Your California

Privacy Rights.

If you live in

California and have an established business relationship with us, you can

request a list of the personal information we have shared with third parties

for their marketing purposes. We will also give you a list of the third parties

that have received your information. You can make a request one time each year.

To exercise your

rights, you can email us or write to us

at the address below. Mention in your letter that you are making a

"California Shine the Light" inquiry. We will respond within 30 days.

These sites and

apps are not intended for children.

Our sites and

apps are meant for adults. We do not knowingly collect personally identifiable

information from children under 13. If you are a parent or legal guardian and

think your child under 13 has given us information, you can email us here. You can also write to us at the

address listed at the end of this policy. Please mark your inquiries

"COPPA Information Request."

Parents, you can

also learn more about how to protect children's privacy online here.

We use standard

security measures.

We have security

measures in place to protect your information. The standard security measures

we use will depend on the type of information collected. However, the Internet

is not 100% secure. We cannot promise that your use of our sites will be

completely safe. We encourage you to use caution when using the Internet. This

includes not sharing your passwords.If you think that an unauthorized account has been created

using your name, contact us at the address below.

We are TRUSTe


TRUSTe has

awarded Live Nation the TRUSTe's Privacy Seal. This means TRUSTe independently

reviewed this Policy and the practices on Live Nation and Ticketmaster sites

and apps to make sure they meet TRUSTE's

requirements. The seal applies to our practices for

information collected on U.S., UK, Ireland sites and apps.

We keep personal

information as long as it is necessary or relevant for our business. We also

keep information to resolve disputes, enforce our agreements and as otherwise

required by law.

We store

information both in and outside of the United States.

If you live

outside of the United States, you understand and agree that we may transfer

your information to the United States. This site is subject to U.S. laws, which

may not afford the same level of protection of those in your country.

Live Nation

complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S.

Department of Commerce regarding the collection, use and retention of personal

information from European Union member countries. Live Nation has certified

that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward

transfer, security, data integrity, access, and enforcement. To learn more

about the Safe Harbor program, and to view Live Nation's certification, please


We may link to

third party sites or services we don't control.

If you click on

one of those links, you will be taken to websites we do not control. This

policy does not apply to the privacy practices of those websites. Read the

privacy policy of other websites carefully. We are not responsible for these

third party sites.

Feel free to

contact us if you have more questions.

If you have any

questions about this Policy or other privacy concerns, you can email us at Please do not

include your credit card number or other sensitive information in your email.

You can also write us at:

Live Nation

Entertainment, Inc.

9348 Civic Center Drive

Beverly Hills, CA 90210

Attention: Privacy Officer, Legal

If you are not

satisfied with our response, you can contact TRUSTe here.

What we will do

if there is an update to this policy.

From time to

time we may change our privacy practices. We will notify you of any material

changes to this policy as required by law. We will also post an updated copy on

our website. Please check our site periodically for updates.

Ad Choices

We use common

tracking technologies.

We or our

vendors use several common tracking tools. These may include browser cookies.

We may also use web beacons and similar technologies. We use these tools:

  • To recognize new or past customers.
  • To store your password if you are registered on our


  • To improve our website.
  • To serve you with advertising content in which we

    think you will be interested. To do so, we or our business partners may

    observe your behaviors over time on this website and across third party websites.

    We may also collect information about your browsing history.

  • To better understand the interests of our customers

    and our website visitors.

You can control

tracking tools.

Your browser may

give you the ability to control cookies. How you do so depends on the type of

cookie. Certain browsers can be set to reject browser cookies. To control flash

cookies, which we may use on certain websites from time to time, you can go here. Why? Because

flash cookies cannot be controlled through your browser settings.

If you block

cookies on your browser, certain features on our sites may not work.

Some ads may be

served based on tracking.

We may work with

online advertising companies to show you relevant and useful ads. This may

include ads served on our own websites or apps. This may also include our ads

served on other companies' sites. These ads may be based on information

collected by us or third parties (for example, when you register for a site).

These ads may also be based on your activities on our websites or on third

party sites. This second type of advertising is called "online behavioral


You can opt-out

of online behavioral advertising.

To opt out of

having your online behavioral advertising, click here.

© 2013 Live

Nation Entertainment, Inc. All rights reserved.