Monday - Friday 10am to 2pm
Saturday 10am to 2pm
Box office will open 4 hours before the event on weekends.
New parking garages next to the arena are open. 800 + parking spaces are available.
Customers can pick up their tickets after 5:00PM on the day of the event at the Box Office. Customers must have the actual credit card, picture I.D., and confirmation number.
Big Sandy Superstore Arena has teamed up with Fifth Third Bank to offer a Jeanie ATM 24/7 on the plaza in front of the Arena for the convenience of patrons and guests.